Accessibility

Perceivability

Through the principle of perceivability, we aim to ensure that functions and information are presented in such a way that they can be noticed by all users. An important concept for us here is the so-called two-channel principle. This means that we make information perceivable through two different sensory channels.

In simple terms, we make sure that:

• all information that can be perceived visually is also available audibly,
• all information that can be perceived audibly is also visible,
• we do not rely solely on color to convey information, to compensate for color blindness,
• and, where possible, we also support or reproduce information through tactile means.

In practice, we implement this by, among other things:

• providing alternative text for all images and graphics,
• making the duration of time-based media adjustable,
• allowing text sizes to be adjustable,
• ensuring sufficient contrast between foreground and background or making background and foreground sounds distinguishable,
• and offering subtitles for videos.

Operability

To enable users to interact with our digital solutions, we ensure that they are operable for people with disabilities.

This includes, among other things:

• keyboard accessibility, which is essential for people with motor impairments or blindness, and which we fully support,
• adequate time limits for individual interaction steps, accessible to all users,
• avoiding flashing or blinking content to prevent seizures in people with epilepsy,
• supporting orientation through clear and descriptive link texts and multiple navigation options,
• and providing alternatives for pointer or complex gestures.

Understandability

We consider the principle of understandability essential, even beyond the context of digital accessibility. We ensure that our content is readable and understandable for the widest possible audience — including when it is read aloud. For this reason, we use clear and simple language whenever possible and provide explanations for technical terms, uncommon expressions, or abbreviations as needed, so that non-experts, people with another native language, or individuals with cognitive impairments can easily understand the content. The principle of understandability also includes the predictability of the user interface with consistent design and navigation, as well as support in avoiding input errors.